We’re in business because we believe in small business. You’re smart (you wouldn’t be here if you weren’t), so why do other internet marketers ignore your suggestions, not return your calls and try to sell you things YOU’VE TOLD THEM BEFORE you don’t need? This is where we’re different. We learn about you, your business, and your customers. When you tell us what you need, we listen. If you’re sick and tired of being “sold,” you’ve come to the right place. We believe in your ability to make smart decisions. You know your business better than anyone else on Earth – and we know internet marketing better than anyone else in the industry. Put the two together, and you’ve got a recipe for success beyond your wildest dreams.
- The first conversation
As soon as you get on the phone with us, you'll start to recognize a different approach to our relationship. As opposed to us just jamming through service offerings and the cost (like a lot of companies do), we begin with a conversation about you and your business. You and your salesperson will define what elements will be included in your project as well as an approximate cost and deadline.
- The perfect project manager
The first thing we do after you become a client is have a meeting to decide which of our project managers has the right personality and background for you project. You and your PM are going to be working together A LOT, so it's important that you like each other. Your PM will be your single point of contact for the life of our relationship. You'll speak directly to them,and they'll work with the rest of our staff to bring your project to life.
- The scope
Once you and your PM have nailed down exactly what your project will entail, he or she will meet with their development team to break down the whole thing into manageable,trackable bites of time/effort. (This part is fun to watch. Lots of charts and graphs at this point). In your Scope Doc, you'll get a breakdown of each task and how many hours each one will require. Once you approve the scope, the real magic begins...
From day 1 to launch day (and after), you and your PM will be in regular contact, several times a week in most cases. As we complete parts of your project, you'll review and approve them. Any time you want something “just a little different,” we're here to honor you and make it right. Our relationship is built on collaboration, and we value your input and opinions.
- The connection
Most clients end up staying with us long after their projects are finished. Once they see the passion and expertise behind what they do, they don't want to let us go. In the end, we become an extension of their team. There's no greater satisfaction than seeing our clients make big wins and grow over the years, knowing we helped them get there.